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Heritage Area At a Glance
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Dealing With Difficult People
Join educational training consultant Gary J. Durr in this important and beneficial workshop!
Everyday we have exchanges, both professionally and personally, that do not turn out as well as we'd hoped. In this workshop, we will consider...
1. The types of encounters and interactions with others that become triggers for emotional responses
2. Behavioral exchanges we have with people that can create division and distance
3. Emotional elevators and how we can become locked in response patterns that are destructive
4. Enhancement strategies for prevention and intervention as well as diffusing negative emotionsDealing With Difficult PeopleDate and Time
Thursday Apr 25, 2019
10:00 AM - 12:30 PM EDTApril 25, 2019
10:00-12:30 P.M.Location
Garrett College
GIEC Buliding
Room 313Fees/Admission
$49
Contact Information
Cristey Kordyban 301-387-3142
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